Premium pricing for a business-aware AI front desk.
Nexi is configured around your real services, staff, hours, locations, policies, booking flow, and brand voice — then helps answer inquiries, guide clients, capture booking intent, and hand off conversations with full context.
One way to launch Nexi. Two ways to scale it.
Every Nexi launch begins with Activation — that's where Nexi is configured around your real operation. From there, choose the scope that fits one location or a group.
Nexi Front-Desk Activation
For premium salons and day spas launching Nexi in one location.
Activation & Launch
$1,500
Monthly
Activation & Launch
- Service menu, pricing, and duration setup
- Staff and provider configuration
- Hours and location setup
- FAQ and policy configuration
- Booking flow and rules
- Escalation and handoff rules
- Brand voice tuning
- Test conversations before launch
Ongoing
- Nexi portal access for your team
- Website AI front desk
- Monthly transcript review
- Missed-opportunity report
- Continuous optimization
Best for
Multi-provider salons and non-medical day spas with a busy front desk, after-hours inquiries, and high-ticket or consultative services.
Premium / Multi-Location
For high-volume salons, spa groups, and complex operations.
Activation & Launch
Custom
Monthly
Everything in Front-Desk Activation, plus
- Multi-location setup and routing
- Complex service and provider matching
- Advanced handoff and escalation workflows
- Higher conversation volume
- Supported integrations, where technically available
- Team rollout support and training
- Priority optimization
Best for
Salon and spa groups, multi-location operators, and premium beauty/wellness brands needing tailored routing or supported integrations.
SMS, WhatsApp, carrier, and third-party platform fees may be billed separately depending on setup and usage.
Activation & Launch
Activation is where Nexi becomes your front desk.
Generic prompts produce generic answers. During Activation we configure Nexi around your real operation — the services, staff, hours, locations, policies, booking rules, and brand voice that make answers accurate and on-brand from day one.
Service menu
Every service, duration, and price set up the way clients actually ask for them.
Staff & providers
Specialties, seniority, and provider preferences captured for accurate matching.
Hours & availability
Business hours, after-hours behavior, and holiday rules configured per location.
Locations
Single or multi-location routing so clients are guided to the right space.
FAQs
Real client questions answered from your approved business information.
Policies
Cancellations, deposits, late arrivals, and consultation policy applied consistently.
Booking flow & rules
Service prerequisites, consultation gates, and booking paths matched to your operation.
Escalation & handoff
When Nexi answers, when it captures, and when it hands off — with full conversation context.
Brand voice
Tuned to sound like your studio, not a generic assistant. Reviewed line by line.
Activation typically takes under two weeks for a single location. We rehearse real inquiries with your team before Nexi goes live — and after launch, your team updates approved business information from the Nexi portal, no engineering required.
Pricing questions, answered.
Activation is where Nexi becomes your front desk. We configure your services, staff, hours, locations, FAQs, policies, booking rules, escalation rules, and brand voice — then run test conversations with your team before launch. Without that work, an AI assistant defaults to generic answers. With it, Nexi can answer accurately from your approved business information.
Most single-location salons and spas launch in under two weeks from kickoff. Multi-location and integration work is scoped during the first call.
Booking widgets serve clients who already know what they want and are ready to book. Nexi handles the messy step before that — questions about pricing, service choice, provider preference, consultations, and timing — and either guides the client toward booking or hands off to your team with context. The two work together.
No. Nexi is a support layer for your team. It answers what it can answer accurately, captures booking intent, and escalates anything that needs a human. Your staff stays in control of complex requests, regulars, and judgment calls.
Yes. Activation & Launch is a one-time fee at the start. The monthly subscription begins after launch and renews monthly until cancelled.
You can cancel before the next monthly renewal and you won't be charged again. Nexi offers a full refund on the monthly subscription within 14 calendar days of your first eligible Nexi subscription purchase. The refund applies once per customer, business, or materially related workspace, and does not apply to renewals, duplicate or replacement workspaces, Activation & Launch fees, or custom integration fees unless separately agreed in writing.
Carrier, SMS, WhatsApp, and third-party platform fees may be billed separately depending on your channels and usage volume.
Yes — that's what the Premium / Multi-Location plan is for. Multi-location routing, complex provider matching, and integration support are scoped during a discovery call.
Payments for Nexi are processed by Paddle, the authorized reseller and Merchant of Record. Paddle may appear on your bank or card statement.
Subscriptions renew automatically unless cancelled before the next billing date. Applicable taxes may be calculated and collected by Paddle as required.
Nexi offers a full refund within 14 calendar days of the first eligible Nexi subscription purchase for a customer, business, or materially related workspace. This refund applies once only. It does not apply to renewals, duplicate, recreated, replacement, or additional workspaces for the same business, or to Activation & Launch fees, implementation fees, or custom integration fees unless separately agreed in writing. Refunds for purchases processed by Paddle remain subject to Paddle's payment, review, and fraud controls. See our Terms of Service and Refund and Cancellation Policy.
Nexi is primarily a SaaS product. Initial configuration, onboarding and implementation support, when applicable, are auxiliary to the use of the software and are not sold as standalone consulting, agency services, a human call center, managed professional services, or a substitute for the customer's human staff.
See how Nexi would handle your real inquiries.
Bring us your service menu and a few common client questions. We'll show you how Nexi would respond — configured around your business — before you commit.